All industries are loaded with TLAs. A newly accepted Three Letter Acronym (TLA) in the workplace has become WFH. With today’s mobile workforce, remote employees and Work From Home (WFH) policies are in place in most business environments.
Whether it’s WFM or from the coffee shop, businesses with distributed employees need to be seamlessly connected now more than ever. Technology is the major enabler for this mobile and remote environment. One of the leading and most advantageous technologies in play is VoIP (Voice over Internet Protocol). VoIP allows businesses to make calls via the Internet rather than a traditional phone line.
Thanks to VoIP, remote working today is easier and more effective than ever. Instrumental to retaining a productive and happy workforce is communication. With a dependable Internet connection, remote employees can be seamlessly connected back to the office via a normal IP desk phone or a soft phone. A soft phone is a virtual phone that resides on your computer.
Another option is to utilize VoIP find me/follow me functionalities and divert calls to a mobile phone. However, this not quite the same as a person connected via IP. When connected over IP they can make calls, receive calls, transfer calls, and conference colleagues into calls. Calls can be seamlessly transferred out to remote employees as well. Basically, remote employees can utilize all the features and functions of the VoIP system just like they were in the office.
Giving remote employees the ability to seamlessly WFH provides many benefits to both employees and employers. Most notably, a happy and productive employee base. VoIP adoption has been increasing at a rapid pace. If you’re interested, contact us as your single source for everything related to VoIP.