Businesses in various industries and of all sizes are recognizing the value of VoIP. And, as a result, VoIP systems are being implemented at a record pace. Many are seeing great benefits from cost savings and feature enhancement to the efficiency of a single network. However, there is more to the VoIP value proposition. The complete value in VoIP can be the result of seamlessly integrating a range of communications vehicles into a converged application, often referred to as Unified Communications (UC).