Ten Unified Communication Stats Every CIO Should Know

(Below is a recent “Need to Know” blog post from ATC partner, Star2Star Communications.) In the search engine era, breaking down the incredible volume of available data into meaningful, digestible chunks can be extremely difficult. In the technology industry in particular, information overload can be a major obstacle in the search for insight. But as…

Outside the Silo – trustaff

When telecom consulting firm ATC calls itself a “boutique,” it isn’t in reference to the quaint shops you’d scour for collectibles. Rather, the firm’s boutique character derives from its specialized expertise, with which it is guiding its customer businesses into a new world of Internet-based solutions. Written by Brian Planalp As published in the Fall…

Hosted VoIP: Out of the Closet, into the Cloud

Traditionally, businesses deployed systems and applications by installing software on hardware located in their offices. Cloud Computing (which is also often called “Hosted” or “Software as a Service”) is a new paradigm in which cloud applications and cloud VoIP systems are located in secure data centers, and vendors take responsibility for owning, configuring and managing…

ATC Exclusive Findings on VoIP Buying Preferences

Software Advice spoke with hundreds of buyers from businesses looking for VoIP solutions that are designed for their needs. The result: some interesting insight into the needs of today’s VoIP buyers. Much of which reflects what we at ATC see and hear daily. Interactions with business buyers (from companies with annual revenues of $100 million or less) uncovered their…

Phone System Completes RiskSOURCE Theders’ Comprehensive Business Continuity Plan

Situation Jonathan Theders, CEO of RiskSOURCE® Clark-Theders (www.risksource.com), knew in order to best serve his clients he needed to have an up-to-date, comprehensive business continuity (BC) and disaster recovery plan in place. The final piece of Theders’ BC plan was his phone system. He needed to upgrade his system and establish a redundant connection for…

The Pros and Cons of Business VoIP

Given the cost and resource advantages of cloud-based applications and platforms, many businesses are turning to cloud-based phone systems as viable solutions for communication. Voice over Internet Protocol (VoIP) technology refers to a series of transmission capabilities that make vocal communication over the Internet possible. Hosted Voice is a service that combines VoIP with a…