VoIP Moves to the Cloud (Virtual PBX)

Many small to mid-sized businesses (SMBs) are discovering how the cloud can dramatically transform their business. Co-location and virtual hosting options (for production servers) are viable alternatives to on-premise hardware. SaaS (software as a service) or hosted solutions for business applications give SMBs the ability to get enterprise-class software at a fraction of the cost.…

Grow Your Business with Hosted VoIP

Your phone system is vital to your business. No way around it. Yet many small- to mid-sized businesses (SMBs) are hanging onto their legacy systems, often crossing their fingers hoping it won’t crash. Truth is PSTN (Public Switched Telephone Network) systems and services are more expensive… and not nearly as productive and effective. Upgrading a…

VoIP: Cloud-based IP-PBX or On Premise?

With VoIP, businesses receive an advanced set of call management tools and features to improve business operations, efficiency and productivity. In addition, businesses can make long distance calls at a fraction of the usual cost and call other same-network VoIP users for free. VoIP, which requires an onsite or hosted IP-PBX, is suited for businesses of all…

The Evolving Role of (Telecom) Consultants

Independent, vendor-neutral consultants are forging new relationships with vendors, consultants, and solution integrators/resellers. The presence and influence of industry consultants have become increasingly pervasive across all market segments throughout our evolving industry. Independent, vendor-neutral consultants are hired to provide some combination of the following hands-on support: Strategic planning or overview of their client’s communications/information technology…

VoIP and UC: Two Peas in a Pod

Businesses in various industries and of all sizes are recognizing the value of VoIP. And, as a result, VoIP systems are being implemented at a record pace. Many are seeing great benefits from cost savings and feature enhancement to the efficiency of a single network. However, there is more to the VoIP value proposition. The…

Switching to VoIP

Fundamentally, VoIP converts traditional phones calls into digital data, which is delivered through the Internet. To make it simple, VoIP is about using your data network to make phone calls. VoIP has not only become popular, but technology has made it very reliable too. There are three main advantages that VoIP phone systems will bring…