masergy cloud contact center

Take Your Call Center to a New Level

Masergy Rolls Out Cloud Contact Center with Omni-Channel ATC provider, Masergy, recently launched its Cloud Contact Center. Cloud Contact Center represents the next generation in customer interaction solutions, providing an omni-channel system that helps companies transition to a unified cloud platform to create more holistic, improved customer service experiences.   Omni-channel is a multichannel approach…

atc connect

ATC Releases “ATC Connect” – 2017 Corporate Video

ATC recently released its 2017 corporate video, ATC Connect. ATC Connect spotlights ATC’s unique, solution-agnostic consulting practice and the benefits that derive from technology offerings in four key segments: Voice, DataCloud, and Next-Gen IT. Have a look below and let us know how we can help you in the coming year.

 

next gen it wish list

Your 2017 New Year’s Next-Gen-IT Wish List

Greetings! Tis the season for planning new goals and making resolutions for the New Year. Most businesses are eyeing technology upgrades for 2017. Maybe it’s time to add a hosted, unified communications’ phone system (UCaaS) or transition to a more secure, dedicated and flexible network. Here are three next-gen-IT technologies we think you should be…

masergy cyber war

Masergy Webinar: The Art of Cyber War

PREVENTION VS. DETECTION Fresh off his popular talk at the GE Digital Minds + Machines event in San Francisco, Masergy Chief Scientist Mike Stute discusses how the industrialization of hacking is transforming cyber security. We’ve all seen cyber attacks become more sophisticated by the day. Perimeter defenses—the firewalls and antivirus clients used for years by…